Terms of Service

Last updated: 2026-08-15. These terms govern your use of this website and, where applicable, our supply of services. Client engagements are additionally governed by a signed engagement agreement, which takes precedence where the two differ.

Use of this website

You may use this site for lawful purposes only. You may not attempt to gain unauthorised access, interfere with its operation, scrape it at a volume that degrades service for others, or reproduce substantial portions of its content commercially without written permission. Quoting with attribution and a link is welcome.

Content and intellectual property

All content on this site — text, graphics, code, diagrams and data visualisations — belongs to Credex Media unless stated otherwise. Content is provided for general information. It does not constitute legal, financial or tax advice, and marketing outcomes described are historical results for specific clients rather than promises of future performance.

Services

Services are supplied under a separate engagement agreement specifying scope, fees, term, notice period and deliverables. In summary, and subject always to that agreement:

• Minimum terms are three months for single-channel retainers, six months for multi-channel programmes and twelve months for full programmes, each with quarterly break clauses after the first quarter.
• After the minimum term, engagements continue monthly with 30 days' written notice from either side.
• Fees are invoiced monthly in advance. Media spend is paid by you directly to the advertising platform; we do not resell media.
• You retain ownership of all advertising accounts, analytics properties, domains, creative source files and documentation, during and after the engagement.

What we do and do not promise

We commit to performing services with reasonable skill and care, to the standards of a competent professional agency. We do not and cannot guarantee specific rankings, traffic volumes, conversion rates, return on ad spend or revenue outcomes, because these depend on factors outside our control including platform algorithms, competitor activity, market conditions and your own product, pricing and operations.

Limitation of liability

To the maximum extent permitted by law, our total liability arising from or connected to the services is limited to the fees you paid us in the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential loss, loss of profit, loss of data or loss of anticipated savings. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be limited.

Confidentiality

Each party will keep the other's confidential information confidential and use it only for the purposes of the engagement. This obligation survives termination. We are happy to sign your NDA before commercial discussions begin.

Third-party platforms

Our services depend on platforms operated by third parties including Google, Meta, LinkedIn, Amazon and others. We are not responsible for their availability, policy changes, account suspensions or pricing decisions, though we will work with you to resolve issues where we can.

Governing law

PLACEHOLDER — these terms are governed by the laws of [your jurisdiction], and the courts of [your city] have exclusive jurisdiction. Replace with your actual jurisdiction before publishing.

Contact

Questions about these terms: hello@credexmedia.com.